Payment Could Not Be Completed

Authentication Incomplete

Issuer Declined

Incorrect Details

Session Timeout

Payment authentication was not completed during verification.

Bank or card issuer declined the transaction attempt.

Incorrect payment information was entered in the form.

Transaction timed out before confirmation was returned.

Connection Drop

Card Restriction

Gateway Unresponsive

Network connection was interrupted during execution.

Payment limit or international transaction restriction applied.

Payment gateway or banking verification could not be completed.

Was Your Account Debited?

Before Trying Again

If your bank account, card, or payment method shows a debit but this page reports an unsuccessful transaction, please contact Kolobrat before making another payment.

Please confirm: • Your Kolobrat invoice number is correct • The payment amount is correct • Your card or payment method is enabled for the transaction • International transactions are enabled where applicable • Your billing information is accurate • Your bank has not placed a transaction restriction

Provide the following information: • Kolobrat invoice number • Customer/company name • Amount attempted • Currency • Date and approximate time of transaction • PayU transaction or payment reference, if available • Bank transaction reference, if available

Do not ask customers to send full card numbers, CVV, PIN, OTP, passwords, merchant credentials, or other sensitive payment information.

Need Assistance?

For payment, invoice, or transaction-related assistance, contact:

Kolobrat SaaS Chakra Private Limited Email: saaschakra@kolobrat.com Website: www.kolobrat.com